Stamply
Revolutionizing loyalty for small businesses
Roles & Responsibilities
- User Research (usability testing, user interviews)
- UX Design (prototyping, user flow)
- Collaboration with stakeholders (Product, Eng)
Project Context
2021 Adobe x Instagram Design Contest
Role
UX Designer
Problem Statement
Customers often juggle multiple loyalty programs across various apps, leading to confusion and missed rewards, especially for small businesses that lack robust loyalty systems.
Solution Overview
Stamply is a digital loyalty app designed exclusively for Android, empowering users to engage with and support small businesses. The app rewards users for shopping locally and was recognized as the 1st Place winner in the Adobe Creative Jam x Instagram competition. I partnered with another student designer to design the Stamply experience.
Research and Discovery
As part of the contest, we had to design a solution that emphasized accessibility for a specific type of user. We chose to ensure accessibility for users in low-bandwidth areas. Thus, we had to make tradeoffs between simplicity and a feature-rich app. We began by brainstorming user scenarios and applying design thinking to address real-world issues, particularly for those with limited internet access.
User Flow
I created a user flow map was created to streamline discovering small businesses in the area, emphasizing a rewarding experience.
Prototyping
Our low-fidelity wireframes led to a text-only version of Stamply, enhancing accessibility for users in low-bandwidth environments.
This idea evolved into medium-fidelity wireframes focused on maximum impact with minimal features.
Design System
We adapted the Google Material Design System, creating custom components and utilizing Adobe XD to develop complex interactions and microinteractions.
Key Solutions
Solution 1
Explore & Search
Browse local BIPOC-owned businesses with flexible search options. Filter by the types of businesses you want to support.
Solution 3
Stamply Rewards
Earn digital stamps for supporting small businesses. Get rewarded with the purchases you make.
Solution 3
Lite Version
Optimized for low-bandwidth connectivity, Stamply provides essential information without media.
Feedback & Recognition
Stamply was praised for its simplicity and community focus, winning first place at the Adobe Creative Jam. Feedback highlighted its engaging loyalty program and support for minority-owned businesses.
Adobe Creative Jam
1st place winner
In the words of our judges: ’Highlighting minority-owned businesses is a lovely idea. I would definitely use this app.’
Future Enhancements
If I were to revisit this project, I would work on refining the visual system to enhance community feel, integrating customer reviews, and developing a business version of the app for tailored business profiles.